Why do I get an error ???

[DvDvDvDv]

Hi all

I'm working with Crystal Reports 8.5, developer edition, in RDC.

I'm developing a report called 2000.rpt, which accesses a database by the DSN. It works nice.

Now I made an ASP page showing this report using the ActiveX viewer, In the IIS environment.

Untill now everything is OK. I can access my page and see my report.

Well, now I installed the Crystal Reports Standard in the computer and the report can be seen for 10 or 15 times. after this I get an error: Exception error in Report Server.

I tried to restart the services, but still get the error. The only way to make it work again is restarting the computer, but after some times seeing the report I get the error again.

How can I fix it ?

Dv

 

[AEldridge]

Possibly the reason you are seeing this behaviour is because out of the box you only have 5 concurrent user licenses for running the CR print engine in client/server mode...

Check out the following whitepaper from the CD support web site - it talks about how license management is handled in CE (which is also relevant to applications that invoke the CRPE in client/server mode):

http://support.crystaldecisions.com/communityCS/TechnicalPapers/ce8_licensing.pdf.asp

To increase your license count, you will need to purchase additional Server Software Access Licenses from CD. Otherwise, make sure you close explicitly your user sessions in your code.

Hope this helps.

Cheers, Alan Eldridge
Melbourne, Australia

 

[DvDvDvDv]

Hi Alan,

Thanks for helping out.

I tried to contact the Seagete support and they didn't fix the error... They told me some times the objects doesn't work propperly when you use them directly on Interdev...

After that answer, I developed my ASP pages directly writting the code and the error never happened again.

Dv