[rant] There is no reason to use dipswitches, anything you can do with dipswitches can be done in software. A bus by definition is a common set of conductors used to connect peripheral devices. The dipswitches do not select a bus, they select an address on the bus. When it comes to desktop operating systems Nortel appears to be clueless. The programming interface is nothing short of atrocious. Something as simple as saving a backup to my laptop is not so simple. The BCM is a server. How about being able to download a copy of the BCM database the same way I would download a file from any server. Is that to much to ask? Look at the Norstar. To program the KSU's you use a serial/modem connection while the voice mail has to be programmed through an Ethernet port. NRU is another pet peeve of mine. Any well written Windows program uses the "My Documents" folder tree as the default path to save the user data. Programs, by default, are installed in the "Program Files" tree. One of the reasons for this is so you don't have to backup the whole machine to save your data, only the "My Documents" tree needs to be backed up. To add insult to injury, they hard coded the NRU default path for saving backups to the "Program Files" tree. Unlike any other Windows program you cannot change the default directory for NRU. There is no rational reason for any of this, why would you expect a rational reason for using dip switches?[/rant]