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Why did Publisher 2007 Email Stop Working?

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WSG1

Technical User
Feb 26, 2008
1
US
On Friday, my newly installed Publisher 2007 program allowed me to attach a document to the body of an email which is why I purchased the program in the first place. Now, the File, Send E-Mail drop down list does not offer the option, only the option to Send as Attachment. I noticed that Publisher reconfigures when I Send/Receive emails the first time after I open Publisher.
 
Do you have the entire Office 2007 suite or just Publisher 2007? We just upgraded to the suite and it doesn't seem to be failing in this way here. Your comment about "...Publisher reconfigures when I Send/Receive emails the first time..." leads me to believe that perhaps the initial installation was not fully completed in some way. Some things to try:

1. Make sure you're updated. SP1 has already been released for Office 2007.
2. Try running HELP | OFFICE DIAGNOSTICS and check your installation.
3. Make sure whichever email program you're using is the default in Windows. With the way Microsoft likes to 'integrate' things, it may not like it if your email program is not the default.

Hope this helps.
 
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