Why are Outlook 2000 message text and subject line blank?

[aeropete]

I am using Microsoft Outlook 2000. About 1 in 5 emails are arriving with the subject line and message text blank. Messages originate from different users including eCommerce companies and friends. I have reloaded Microsoft Outlook and installed security updates, and checked thoroughly for viruses. It still happens. HTML text does not seem to have a problem, only plain text.

I would sure appreciate any suggestions.

Thanks

Peter

 

[pansin]

Check to make sure messages are not being sent when they have been composed using the MS Rich Text feature. Sometimes these can come in blank.

 

[aeropete]

Hi

I have solved my own problem, but it might be helpful to others. I had upgraded to the Internet Explorer 6 Beta and it uses a different method of sending or reading emails. I do not quite understand it, but it uses MSN Hotmail instead of POP3, so that emails sent with POP3 cannot be read. I have reinstalled IE 5 and everything works fine again.

aeropete

 

[aeropete]

Some emails are coming in with blank sender info and subject lines. The font being used is US-ASC11 rather than plain text or html, which have no problems.

aeropete

 

[aeropete]

I feel like I am talking to myself, but I hope it will assist others. I have just found the answer!

The mlang.dll file is causing all of the problems. What
I needed to do is use SFC.EXE to restore a copy of this file from my Windows 98 SE CD ROM or pull it out of the IE 5.5 distribution.

aeropete

 

[carpeliam]

aeropete, you're not talking to yourself- I just recently ran into the same problem. I wanted to give IE6 a chance, and I'm using Win98 pre-second edition.. is there a way I can fix my problem without reverting back to IE5.5?<br><br>Thank you very much... <p>Liam Morley<br><A HREF="mailto:"></A><br>&quot;light the deep, and bring silence to the world.<br>light the world, and bring depth to the silence.&quot;

 

[delwart]

Thanks for the tip on using sfc.exe. I had the same problem, lost several important e-mails and had to request they re-send them.

Thanks.

Dan

 

[carpeliam]

I don't think I have a copy of win98 se ... is there a way somebody could send me the file? <p>Liam Morley<br><A HREF="mailto:"></A><br>&quot;light the deep, and bring silence to the world.<br>light the world, and bring depth to the silence.&quot;

 

[Guest_imported]

The MLANG.DLL file was the culprit! Thanks for the insight.

 

[carpeliam]

could somebody please tell me how to fix the MLANG.DLL?? I have win98, not SE; I don't recall finding anything about MLANG.DLL. Is there a way I can find this file otherwise? <p>Liam Morley<br><A HREF="mailto:"></A><br>&quot;light the deep, and bring silence to the world.<br>light the world, and bring depth to the silence.&quot;

 

[Guest_imported]

Thanks alot Pete! This problem has been driving me, (and my ISP service tech) crazy. I was in exactly the same situation, with IE6 beta not un-installing cleanly, so i tried to re-install IE5 and Outlook 2000, but to no avail. I've been using Oulook Express to read the blank e-mails, which i left on the server, because it was still working. Anyway....thx again....you're my new hero! L8r!

 

[Guest_imported]

I have the same problem (running Oulook 2000 & IE 6.0 beta). The mlang.dll is in my system directory, is it likely it's corrupted?

Anyway, Microsoft has just posted a IE 6.0 fix for the blank e-mail problem (it can be found from the IE homepage). I've installed it and will wait a few days to see if it solves the problem.

Hope this helps,
myoung2

 

[carpeliam]

is it a seperate executable that will fix the problem even if you don't have IE6 (I've long since deleted it), or is it part of IE6 now?<br><br>Thanks.. <p>Liam Morley<br><A HREF="mailto:"></A><br>&quot;light the deep, and bring silence to the world.<br>light the world, and bring depth to the silence.&quot;

 

[carpeliam]

I'd just like to send along a link from MS's website:<br><A HREF="

http://www.microsoft.com/windows/ie/download/preview/ie6/ie6update.asp"

TARGET="_new">

http://www.microsoft.com/windows/ie/download/preview/ie6/ie6update.asp</A>

<p>Liam Morley<br><A HREF="mailto:"></A><br>&quot;light the deep, and bring silence to the world.<br>light the world, and bring depth to the silence.&quot;

 

[Guest_imported]

Peter,
I am having that exact same problem and it is very frustrating. Please let me know if you find a successful resolution to this problem.
Thanks,
Victoria
Victoria@Killer-Search.com

 

[carpeliam]

Victoria, if you take a look directly above your post you can see a link to a patch from Microsoft. It worked for me. <p>Liam Morley<br><A HREF="mailto:"></A><br>&quot;light the deep, and bring silence to the world.<br>light the world, and bring depth to the silence.&quot;