upinflamezzz
IS-IT--Management
I'm the IT Administrator and one of our servers is a Linux server that runs the software the my company runs on. This server is a managed server by the company that supports the software. I had to sign an agreement that stated they aren't liable if someone from my company goes into the server and messes something up. We're having problem with some processes freezing up that I kill when this happens. One of the owners knows the password as well. My new Operations Manager is asking for the password and procedure to kill these processes if I or the owner is not available. I told him to call the company that supports the server and software if this should happen. Am I in the right for refusing to give him the password and procedure? I've been in IT for quite a while and I've never had anyone in Operations ask me for passwords to servers.