I have used two installers.
For simple installations - Visual Studio Installer (available as a free download from Microsoft), this is much better than the PDW.
For sophisticated installations - InstallShield, not cheap but you can do anything with it. I believe there is a trial version on their website. Contains all of the Microsoft merge modules etc.
I found that even with the InstallShield it sometimes missed dll's just as the PDW did. I am trying Larry's suggestion of the Installer and hopefully that will work better.
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