WHO CHECKED MY VOICEMAIL?

[SwitchWitch]

Hello All,

Does anyone know if it is possible to see who dialled in and checked a message. Or can you tell, which DN was used?

I.E., have servaral operators responsible for accessing messages out of a common mailbox. Each operator has his/her own DN. If Joe Smoe (X3212) dialled in and checked messages on tuesday, will the system have a history logged of showing this?

 

[StoneColdphoneman]

BIG NO

 

[hawks]

No but look at a product they call Meridian Mail Reporter not sure what all it gives you.

 

[luv2ski]

mail or call pilot?

Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com

Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.

 

[kcfonman]

You can with callpilot. If the user called from outside and you have caller ID, you will see the CLID of the caller who logged in. You also have a audit trail of all users who left a message for call ansering.

MerMail does not have this option, I think. I haven't work on a Mermail in years.

 

[janaya]

actually if you have pri lines coming into your pbx, you can go into tools, run a mbox audit and it will show you what number dialed into the mailbox and performed what function.

I used to check this all the time for people that said, "I didn't get that message."

JOhn