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White Screen for Win2000 users on Winframe1.7 NT3.51 server

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kheine

IS-IT--Management
Jan 24, 2002
1
US
I have 40+ NT3.51 independent servers running Winframe 1.7. Our application sits on these servers. We have been operational in this configuration for 4+ years and have over 3000 users logging in from various PCs.
Just recently, 3 users around the nation have gotten to login window, logged in successfully and then get a white screen. They can logout/login in and still get white screen. I can shadow them and it looks fine. I reset them--I see them logged off, but they still see white screen. They must reboot to clear up Citrix connection. Only common thread between users in Windows2000 OS. We have other Win2000 users that this works fine for.
We eliminated network/routing issues, server and application problems.
Any suggestions?
 
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