Jun 25, 2013 #1 Slashio Technical User Jun 25, 2013 2 TN Hi, I use CCM V6. I have multi-users (multiple login) is there a way to know who has made changes to the skillsets of agents? thank you for your help Regards, Slashio
Hi, I use CCM V6. I have multi-users (multiple login) is there a way to know who has made changes to the skillsets of agents? thank you for your help Regards, Slashio
Jun 25, 2013 #2 StanleySteamer Technical User Oct 26, 2004 1,335 CA Log into CCMA and click on Audit Trail Upvote 0 Downvote