Fact:
PBX
Symposium Call Center Server
SCCS
SCCS 5.0
Replication Server
SU03S
Warm Standby Server
wsinstall.log
Symptom:
Replication Server Configuration fails at step 13.
wsinistall.log contains errors
00859 Creating logical connections
01553 Process returned error code 3
00869 Failed to create logical connections on repservername_RS
00385 Failed to add Active and Standby Servers
Cause:
Active server name is a subset of Replication server name; that is, Active server name is xxxxxx and Replication server name is xxxxxxREPL. This causes the Replication server entries in sql.ini to be overwritten by Active and Standby server entries.
Problem Resolution
Fix:
1. Recreate the following Replication server entries in DSEDIT to update SQL.INI, substituting repservername with the Replication server name and repserver ip address with the Replication server IP address. The NLWNSCK only needs to be created once for each heading but, after saving, SQL.INI should resemble the entries below:
[repservername]
MASTER=NLWNSCK,repserver ip address,5000
QUERY=NLWNSCK,repserver ip address,5000
2. Contact your Nortel Technical Support representative for a SU03 Designer Patch to be installed before rebooting the server, referencing this solution (NORT051841).
3. Perform the Replication Server configuration again; it will recommence at the creating logical connections step.
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