Running CS1000 with CC 6.0
Hi,
In CC6 or PBX, Is there a way to find out which party disconnected a call?
In CC6's Call-By-Call Report, it shows call released with no other details.
After some testing "Call Released" is what it shows whether the agent or calling party released.
Hi,
In CC6 or PBX, Is there a way to find out which party disconnected a call?
In CC6's Call-By-Call Report, it shows call released with no other details.
After some testing "Call Released" is what it shows whether the agent or calling party released.