infalex2xl
Systems Engineer
Hello again.
Does anyone know how to extract a pcap file from a stmix board?
Everything was simple on stmi4 boards:
I go into maintenance -> Traces & Events -> Load pcap Trace File
But there is no pcap trace on the stmix board
I think I found it on the stmix board elsewhere
When I do export logs, then all logs are exported, I find the pcap file in the downloaded archive in soco\ramdisk.zip\backtrace\pcap***\pcap\ts_****.cap
But ramdisk.zip is password-protected and none of the passwords I know is suitable.
Does anyone know anything about this? It feels like pcap Trace is now available only to Unify service engineers, and I lose the opportunity to independently diagnose the sip trunk, for example. Because pcap trace is the most convenient way to do this.
Does anyone know how to extract a pcap file from a stmix board?
Everything was simple on stmi4 boards:
I go into maintenance -> Traces & Events -> Load pcap Trace File
But there is no pcap trace on the stmix board
I think I found it on the stmix board elsewhere
When I do export logs, then all logs are exported, I find the pcap file in the downloaded archive in soco\ramdisk.zip\backtrace\pcap***\pcap\ts_****.cap
But ramdisk.zip is password-protected and none of the passwords I know is suitable.
Does anyone know anything about this? It feels like pcap Trace is now available only to Unify service engineers, and I lose the opportunity to independently diagnose the sip trunk, for example. Because pcap trace is the most convenient way to do this.