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Where do I cancel a sales order 1
- Thread starter MTracer
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In progression, enter the order number and click on the yellow trash can icon. In ES, there is a delete button in the lower right hand corner.
Both of these delete the order. There is no cancel process per se where the order stays in the database with a status of cancelled.
If you have moved farther along the process of fulfilling the order - picked, shipped or selected for billing - you may have to take other steps. Please advise if this is the case.
Software Sales, Training, Implementation and Support for Macola, Synergy, and Crystal Reports. Check out our Macola tools:
Both of these delete the order. There is no cancel process per se where the order stays in the database with a status of cancelled.
If you have moved farther along the process of fulfilling the order - picked, shipped or selected for billing - you may have to take other steps. Please advise if this is the case.
Software Sales, Training, Implementation and Support for Macola, Synergy, and Crystal Reports. Check out our Macola tools:
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