Are asian characters supported in your OS? Check the regional system preferences of the OS and see if those asian characters are optionally installed from the Office installer.
- - I hope this helps - - (Complain to someone else if it doesn't)
Microsoft had the download as part of an Office update - for Windows. The problem is that you have to download that update onto a PC and the move Simsum.ttf to an OSX machine.
I'd suggest you go to microsoft.com and search Simsun for the download. Download to a PC, move it to an OSX machine and very carefully go through all the characters to make sure they work.
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