Where can I find descriptions of Hardware Error Codes?

[SIKV35]

Hey everyone, I'm new to the Definity world so I'm going to have easy questions for you experts. I was just thrown into this position to manage/maintain day-to-day ops of phone/voicemail users. So all my questions will definitely be in the rookie category.

So for starters, I'm trying to learn as much as possible about this switch and one of my first questions is where to get the descriptions for the Hardware Error codes for the Definity G3R (i.e., error type 513). I'm trying to interpret the Hardware Error Report. I've searched the Avaya Support website, and couldn't find anything.


Thanks.

 

[mojoputter]

Go to support.avaya.com and do a search on the following document numbers and this should help.

555-245-102
03-300430

 

[mojoputter]

You might want to try this one too...

03-300365

 

[SIKV35]

Awesome references!

Thanks so much.

 

[mikeydidit]

http://esearch.avaya.com/r/results.asp?querytext=little books&SITE=SUPPORT&SCOPED=N

Th above link will help in your problem resolving skills. Start with the basic diagnostics and then go to the advanced. The little books are a great place to start.

"Wise men speak because they have something to say; Fools because they have to say something."
(Plato)