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When Upgrading to SAV 10.0...The Wizard was Interrupted

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Kiwica

IS-IT--Management
Feb 26, 2003
102
US
During an install of SAV 10.0 you may recieve an error message stating the installation wizard was interrupted and SAV was not installed. Symantec document ID 2002092715192848 simpliy states that symantec are tracking this issue as it appears to have a variety of causes.

I had this issue during an upgrade last night on approx 10 computers (mix of 2000 sp4 and XP pro sp2). What I discovered was the Msxmix.inf file in these cases was set to "read only". Simply unchecking that box allowed my installs to carry on without issue. I did some digging around and found symantec document ID 2005050607045648 talks about a similar issue, and even tho I didnt have the specific error in the installation log, this still worked for me, so Im thinking it might help somebody else out. If you do search in symantec for "the wizard was interrupted.... it only returns the document mentioned in the 1st part of this post...not the 2nd document

Cheers

"Have you ever imagined a world with no hypothetical situations?
 
I receive the same error. i checked i do not have msxlmx.inf or msxlm installed so i tried to install it using the *.msi and it says it cant find or access the file i clicked on! oh well my advice...dont use nav 10 I can install nav9 now.
 
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