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What to do with an ISO file? 1

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Nocandu

Nocandu

Technical User
Apr 27, 2009
304
US
Hi

I just installed Norton Ghost 15 on my new Windows 7 computer.
The program installed fine and I have the computer all backed up.

Now I get to the part where I create the Boot Recovery Disk.

I have downloaded the ISO file, but when I try to make the Boot Disk it tells me that I have to either open the file and copy the contents into a folder on my hard drive or copy it to a DVD.

How do I open the file and copy the contents to a folder.

I did this a long time ago and I think I had to download a specific application to do it but I don't remember what it was.

Thanks for the help.

Mike
 
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Or you could just insert a blank CD into your CD writer.

Right click the ISO file
Select - Open with
Select - Windows disk image burner

this is the built in iso burner that comes with windows 7



+++ Divide By Cucumber Error. Please Reinstall Universe And Reboot +++
 
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Hi guys

Thanks for the help.
I didn't know that Windows 7 could do this on it's own.

I did download and install Image Burn did the trick.

Now the problem is that the boot disk crashes my computer to the blue screen of death.

I'm guessing this is because it doesn't contain the correct drivers. I have been through this before.

I ran driver validation and it pretty much says I don't have any of the correct drivers on the disk.

I have posted the Driver Validation report on the Symantec forum and am waiting for suggestions.

For what it is worth here is the report.

------------------------------------------------------------


The following devices do not have drivers in the Symantec Recovery Disk.

Intel(R) 5 Series/3400 Series Chipset Family 6 Port SATA AHCI Controller - 3B22
WAN Miniport (IKEv2)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
WAN Miniport (IPv6)
WAN Miniport (SSTP)
Microsoft ISATAP Adapter
Microsoft ISATAP Adapter
Microsoft ISATAP Adapter
Microsoft Teredo Tunneling Adapter


A detailed information about these devices is given below
Class : hdc
Class Guid : {4d36e96a-e325-11ce-bfc1-08002be10318}
Description : Intel(R) 5 Series/3400 Series Chipset Family 6 Port SATA AHCI Controller - 3B22
Hardware Id : PCI\VEN_8086&DEV_3B22&SUBSYS_75831462&REV_05
Hardware Id : PCI\VEN_8086&DEV_3B22&SUBSYS_75831462
Hardware Id : PCI\VEN_8086&DEV_3B22&CC_010601
Hardware Id : PCI\VEN_8086&DEV_3B22&CC_0106
Compatible Id : PCI\VEN_8086&DEV_3B22&REV_05
Compatible Id : PCI\VEN_8086&DEV_3B22
Compatible Id : PCI\VEN_8086&CC_010601
Compatible Id : PCI\VEN_8086&CC_0106
Compatible Id : PCI\VEN_8086
Compatible Id : PCI\CC_010601
Compatible Id : PCI\CC_0106
----------------------------------
Class : Net
Class Guid : {4d36e972-e325-11ce-bfc1-08002be10318}
Description : WAN Miniport (IKEv2)
Hardware Id : ms_agilevpnminiport
----------------------------------
Class : Net
Class Guid : {4d36e972-e325-11ce-bfc1-08002be10318}
Description : Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Hardware Id : PCI\VEN_10EC&DEV_8168&SUBSYS_75831462&REV_03
Hardware Id : PCI\VEN_10EC&DEV_8168&SUBSYS_75831462
Hardware Id : PCI\VEN_10EC&DEV_8168&CC_020000
Hardware Id : PCI\VEN_10EC&DEV_8168&CC_0200
Compatible Id : PCI\VEN_10EC&DEV_8168&REV_03
Compatible Id : PCI\VEN_10EC&DEV_8168
Compatible Id : PCI\VEN_10EC&CC_020000
Compatible Id : PCI\VEN_10EC&CC_0200
Compatible Id : PCI\VEN_10EC
Compatible Id : PCI\CC_020000
Compatible Id : PCI\CC_0200
----------------------------------
Class : Net
Class Guid : {4d36e972-e325-11ce-bfc1-08002be10318}
Description : Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Hardware Id : PCI\VEN_10EC&DEV_8168&SUBSYS_75831462&REV_03
Hardware Id : PCI\VEN_10EC&DEV_8168&SUBSYS_75831462
Hardware Id : PCI\VEN_10EC&DEV_8168&CC_020000
Hardware Id : PCI\VEN_10EC&DEV_8168&CC_0200
Compatible Id : PCI\VEN_10EC&DEV_8168&REV_03
Compatible Id : PCI\VEN_10EC&DEV_8168
Compatible Id : PCI\VEN_10EC&CC_020000
Compatible Id : PCI\VEN_10EC&CC_0200
Compatible Id : PCI\VEN_10EC
Compatible Id : PCI\CC_020000
Compatible Id : PCI\CC_0200
----------------------------------
Class : Net
Class Guid : {4d36e972-e325-11ce-bfc1-08002be10318}
Description : WAN Miniport (IPv6)
Hardware Id : ms_ndiswanipv6
----------------------------------
Class : Net
Class Guid : {4d36e972-e325-11ce-bfc1-08002be10318}
Description : WAN Miniport (SSTP)
Hardware Id : ms_sstpminiport
----------------------------------
Class : Net
Class Guid : {4d36e972-e325-11ce-bfc1-08002be10318}
Description : Microsoft ISATAP Adapter
Hardware Id : *ISATAP
----------------------------------
Class : Net
Class Guid : {4d36e972-e325-11ce-bfc1-08002be10318}
Description : Microsoft ISATAP Adapter
Hardware Id : *ISATAP
----------------------------------
Class : Net
Class Guid : {4d36e972-e325-11ce-bfc1-08002be10318}
Description : Microsoft ISATAP Adapter
Hardware Id : *ISATAP
----------------------------------
Class : Net
Class Guid : {4d36e972-e325-11ce-bfc1-08002be10318}
Description : Microsoft Teredo Tunneling Adapter
Hardware Id : *TEREDO
----------------------------------
 
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Hi again

Ok: I used the Winows 7 utility to create a Recovery Disk, it worked fine only took a few minutes and booted my computer right up.
Now if I only had a way to add Norton Ghost as one of the options when the menu comes up I would be all set.

At the moment I'm using Windows to create an image of my C: Drive.

Hopefully this will work if I ever have to use it and restore my computer to the condition that it is in today.

I will use Ghost to create compressed backup of my file and let Windows handle the recovery.

I don't see any reason that Symantec couldn't create a Restore Disk utility that works as well as the one in Windows, after all, all it has to do is locate the necessary drivers and files and copy them to the disk.

Maybe all they really need to do is come up with a way to add Ghost to a normal Windows 7 System Restore Disk, that doesn't sound like rocket science.

If you could just insert your Windows Recovery Disk select it in Create a Custom Restore Disk in Ghost and it would make you a new Disk with Ghost Recovery added to it.

Anyway I could have saved my money and just used Windows to begin with.

Thanks for the help.

Mike
 
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Hi again.

I finally solved this.

The problem seems to be that somehow I did not have the right ISO file from Norton.

Finally downloaded the ISO from another source and it worked first time.

I don't know how I got the wrong one, there were only two buttons, download Ghost 15 and download ISO file.

Anyway I can move on to something else.

Mike
 
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