What table do I need for Agent DN

[Cgio]

I am trying to link an EVT_CALL_RECORD table to another table (for an agent DN number) but I don't know what table to add. Has anyone had to customize a Crystal Report for the Witness monitoring system?

 

[mrdenny]

What software package is this for? You may want to see if that package has a forum here. If not try the generic telecom forums.

Denny
MCSA (2003) / MCDBA (SQL 2000)
MCTS (SQL 2005 / Microsoft Windows SharePoint Services 3.0: Configuration / Microsoft Office SharePoint Server 2007: Configuration)
MCITP Database Administrator (SQL 2005) / Database Developer (SQL 2005)

--Anything is possible. All it takes is a little research. (Me)

http://www.mrdenny.com

 

[Cgio]

It's for Rockwell (Aspect) Enterprise Reports, Seagate Info 7.

 

[mrdenny]

Try the Aspect forums. forum448 and forum808

Denny
MCSA (2003) / MCDBA (SQL 2000)
MCTS (SQL 2005 / Microsoft Windows SharePoint Services 3.0: Configuration / Microsoft Office SharePoint Server 2007: Configuration)
MCITP Database Administrator (SQL 2005) / Database Developer (SQL 2005)

--Anything is possible. All it takes is a little research. (Me)

http://www.mrdenny.com

 

[Cgio]

Will do, thanks alot for your time!

 

[mrdenny]

no problem.

Denny
MCSA (2003) / MCDBA (SQL 2000)
MCTS (SQL 2005 / Microsoft Windows SharePoint Services 3.0: Configuration / Microsoft Office SharePoint Server 2007: Configuration)
MCITP Database Administrator (SQL 2005) / Database Developer (SQL 2005)

--Anything is possible. All it takes is a little research. (Me)

http://www.mrdenny.com