What should I do?

[benaja75]

I upgrade my system from BC12sp6 to tswsp04.
My problem is no tone when you pick up the hand set.
Can anybody help?
I'mtrying to restart the tone unit but what is it?
Thanks

 

[dstrang1]

One LIM or all LIM's?

Are your TMU's at the correct rev level? Do they show active when you send CNLIP:LIM=x,DEV=YES; ?

Do you have any faulty signals relating to TSP or LSP?
Can you successfully restart individual TMU boards?
Can you successfully restart TSP? (RFPUI:LIM=x,UNIT=TSP ?
Can extensions still make and receive calls internally? Externally?
Do you have any active alarms indicating other problems with the upgrade?
Do you have any unusual LPU display codes?

Please post whatever answers you can.

Good luck,

Dave Strang

 

[whosrdaddy]

Hi!

please post the print of this command:

PCLOP:UNIT=DCP,CI=S113198A;

Thx,
Daddy

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[benaja75]

1 LIM,
LPU DISPLAY IS 104

And PLCOP:unit=dcp;
<PCLOP:UNIT=DCP;
PATCH LOG DATA

UNIT: DCP LIM: 1
CI TYPE STATUS SIZE IA/SIGNO/ADDR CORRSTART
S113064A PROGRAM CONF 88 0000DE6E 00019EDC
S113198A PROGRAM CONF 56 00015240 00019F34
S113420A REL DATA CONF 34 00004A05 00019F6C
S113420A REL DATA CONF 34 00004A09 00019F8E

cnlip:dev=yes;

DEVICE BOARDS
NUMBER OF
BPOS BOARDID INDIVIDUALS SERVICE STATE
001-0-00 NOT EQUIPPED
001-0-01 NOT EQUIPPED
001-0-02 NOT EQUIPPED
001-0-03 NOT EQUIPPED
001-0-10 102 32 ACTIVE
001-0-20 77 16 ACTIVE
001-0-22 87 16 ACTIVE
001-0-30 87 16 ACTIVE
001-0-32 77 16 ACTIVE
001-0-40 NOT EQUIPPED
001-0-41 NOT EQUIPPED
001-0-42 NOT EQUIPPED
001-0-43 NOT EQUIPPED
001-0-50 57 32 ACTIVE
001-0-60 106 16 ACTIVE
001-0-62 NOT EQUIPPED
001-0-63 NOT EQUIPPED
001-0-70 42 32 ACTIVE

 

[parnum]

CNBOE and CNHUI all the TMU cards, this is a common problem after upgrade for quite a long time (before TSW), this should work.

best parnum

 

[whosrdaddy]

wrong, this patch is causing the trouble.
it must be removed:


send these commands ->

PCPAS:UNIT=DCP,CI=S113198A;
Y;
PCASE:UNIT=DCP,CI=S113198A;
Y;

and THEN CNBOE and CNHUI all TMU boards ->

CNBOE:BPOS=1-0-10;
Y;
CNHUI:BPOS=1-0-10;

Cheers,
Daddy




-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!