We are in the process of determining what metrics may be the most valuable to present to our CIO to represent the overall availability and performance of our networks and applications. We currently report on uptime for our data network. I know I'd like to include uptime and MOS scores for our voice network. What metrics do you find valuable?
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What kind of metrics do you report on?
- Thread starter phnechic
- Start date
Well for voice (if you can)
No of calls - Total
No of call - Connected
No Of call - failed due to no route
No Of call - failed due to busy.
As for Systems
Uptime - Total
Downtime - Scheduled
Downtime - Unscheduled
We run for our own use.
Packet loss
Memory useage
Redunancy usage (how often back up routes are used)
Server service failures
For Web
Page hits
Average load time
Unique users
etc etc
Robert Wilensky:
We've all heard that a million monkeys banging on a million typewriters will eventually reproduce the entire works of Shakespeare. Now, thanks to the Internet, we know this is not true.
No of calls - Total
No of call - Connected
No Of call - failed due to no route
No Of call - failed due to busy.
As for Systems
Uptime - Total
Downtime - Scheduled
Downtime - Unscheduled
We run for our own use.
Packet loss
Memory useage
Redunancy usage (how often back up routes are used)
Server service failures
For Web
Page hits
Average load time
Unique users
etc etc
Robert Wilensky:
We've all heard that a million monkeys banging on a million typewriters will eventually reproduce the entire works of Shakespeare. Now, thanks to the Internet, we know this is not true.
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