What ISP should users use when connecting to citrix?

[Pinkman]

I am running Metaframe 1.0 and have it configured so our sales people can gain access to it over the internet.

Of course, our sales people wonder all over the nation and need a consistent LOCAL number to dial and connect to the internet and Citrix.

I have heard that AOL and Citrix don't mix. I am wondering if there is any truth to this and also, would anyone recommend a national ISP to use with citrix? By "national ISP" I mean an ISP that has numbers all throughout the US.

Thanks for any responses

Pinkman MCSE, CCA

 

[CitrixEngineer]

I have never heard of any issues with ISPs and ICA!

Without wishing to teach my grandmother.., ICA is just a presentation layer protocol that depends on TCP/IP to deliver mouse/keyboard/screen updates.

As you know, the Internet is practically built on TCP/IP, so I can't see any practical reason why the Citrx/AOL combination wouldn't work.

I'd recommend that you test it - you could use the trial version of MetaFrame that came with your course manual.

The only reason I can think of for it not working is the recent deal Citrix made with Yahoo! (details on Citrix's web site). Maybe there's some kind of political issue?

I would doubt it, however!

 

[hmalib]

In my company we are using citrix with dial-up users too.
We tried AOL and it does work but only version 5.0. Version 4.0 and 6.0 will not connect citrix session - at least in our environment.
As a standard we are using Earthlink dialup accounts. They are nation wide and give good connection.

I did notice that AOL connection is a lot slower when using citrix, even if actual connection is faster than the earthlink.

Henryk

 

[TinRam]

See AOL is a different kind of ISP, they have their own content too. I myslef see them as a kind of BBS and therefore not a true ISP. Notice how in AOL you have to use their software to connect and use their email program etc etc. In a "real" ISP you connect to the internet with DUN and use whatever software you want.

I have no idea if AOL are blocking any ports, perhaps their support can answer that?

If your sales guys are running all over the place, get some ISP that has local dial numbers all over the place... such as AT&T worldnet.

Thats what I think

TinRam; CCEA, MCSE, CCNA

 

[tgoodman]

No one in our company uses AOL so I can't help there but as far as a states wide ISP id'd suggest Earthlink/Mindspring. We use them because of support.

 

[PeterL]

Remember the key to Citrix over the Internet is that Ports 1604 and 1492 are open on your router as well as your ISP's router. We did have a problem with our ISP until we got them to open the ports. We have NEVER had a problem with users connecting to our Citrix site from AOL

 

[CUSNET]

We also have had trouble with AOL version 4.0 and 6.0 but 5.0 seams to work so far, in limited testing. We however do not recommend our users to get AOL. Earthlink has worked well for us also and seem to be willing to help when needing special attention. Also, we have noticed that some times when using the 6.0 client for Citrix the tcp/ip settings will just disappear. I suggest an ISP that you can connect to using only the DUN's settings in 95/98

 

[Nostferatu]

We have many Dial up and VPN clients using cirtix over the web, we use a piece of software called iPass which allows you to dial a local ISP almost anywhere in the world, it presents you with a choice of ISP's (where applicable) connection rate fluctuations and costs, automatically dials through groups of ISP's should the first selection not work etc... It is a life saving solution for us as we have engineers/sales and support staff all the way from Aus to Mongolia and the US, so far we have not had a problem getting connected in any of the countries encountered.

The software keeps a log of success/failure rates and reports that back to iPass so they can maintain a good ISP base, and automatically updates the phone book selections and front end software (can be cancelled if wished) as you connect.

If anyone would like further details try

http://ipass.com

there should be enough infomation there for you.


Steve Marshall
Technical Support Supervisor
Group IT, Reading
Expro International Group PLC

http://www.exprogroup.com

 

[Nostferatu]

We have many Dial up and VPN clients using cirtix over the web, we use a piece of software called iPass which allows you to dial a local ISP almost anywhere in the world, it presents you with a choice of ISP's (where applicable) connection rate fluctuations and costs, automatically dials through groups of ISP's should the first selection not work etc... It is a life saving solution for us as we have engineers/sales and support staff all the way from Aus to Mongolia and the US, so far we have not had a problem getting connected in any of the countries encountered.

The software keeps a log of success/failure rates and reports that back to iPass so they can maintain a good ISP base, and automatically updates the phone book selections and front end software (can be cancelled if wished) as you connect.

If anyone would like further details try

http://ipass.com

there should be enough infomation there for you.


Steve Marshall
Technical Support Supervisor
Group IT, Reading
Expro International Group PLC

http://www.exprogroup.com