I have noticed from studying some of the CE code and also from watching the URL address bar in the IE browser that CE seems to hand off to something called infoobject.cwr when it displays non-Crystal documents (Word .doc files, .rtf files, Excel .xls files, etc.) and also when using the CMC, such as when adding a user. The white paper on URL Commands does not explain how to use this type of URL ... anybody know what it does and how to supply parameters?