what is the difference R6.0 api and R6.0 in PC admin 2

[bobbyspice]

Hi,
Does anyone know in PC Administration Software what is the difference between R6.0 api and R6.0? I have looked at both and can't see any, and just wanted to make sure I shouldn't be using one over the other.
Also this is an excellent forum
My equipment:
Slot 3 ACS R6 with remote access card
Slot 1 308
Slot 2 Mail VS R5 with 2 port backup restore card

Thanks
Bob

 

[thephonelady]

Use 6.0/ Here is an overview of what API is

PARTNER® Advanced Communications System
Application Programming Interface (API)
The PARTNER Application Programming Interface (API) card is a PCMCIA card, similar to the Backup/Restore Card, Software Upgrade Card, or PARTNER Remote Access PC Card. It replaces the Backup/Restore Card (Silver Label/12G Type) that comes with the PARTNER® Advanced Communications System (ACS) Release 6 or later Control Unit.
The PARTNER API card enables the following applications to work with PARTNER ACS Release 6 or later: Screen Pop, Small Call Center, Interactive Voice Response (IVR), 911 Solutions, Call Accounting and Traffic Reports, and Customer Relationship Management (CRM).
API is a feature enhancement for PARTNER ACS that allows new and existing server based applications from Avaya’s DeveloperConnection program to work with and enhance the operation of PARTNER ACS Release 6 or later systems.
The software allows API to be activated in place of Station Message Detail Recording (SMDR). API is a feature that provides for switch reporting details of incoming, outgoing, transfer and conference traffic on the switch. It also reports entered account codes and the activation/deactivation of Do Not Disturb. API is similar to SMDR, except that all events (for example, off hook, time, originating extension, line accessed, number dialed, Caller ID number, etc.) are sent out the SMDR port (RS232) near real time. SMDR waits until the call is completed and then sends all the data for the entire call.

 

[bobbyspice]

Thanks that helped a lot
Bob

 

[HyTech]

How well Does API work? How easy is it to set up? I haven't seen it set up and I don't know anyone who has used it. I was thinking about ordering one for our demo room, if it is a good application. thanks.