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What is the difference between S8720 and S8720XL
- Thread starter gblucas
- Start date
S8720XL and the S8720 are the same server, the difference is, the S8720XL is runing the "large memory model", where the S8720 may be running either "standard" or "large memory model".
If you are running "large Memory model", and you have S8300's as LSPs at remote sites, you MUST be using the S8300C, as the S8300B does not support "large memory model"
Mitch
AVAYA Certified Specialist
If you are running "large Memory model", and you have S8300's as LSPs at remote sites, you MUST be using the S8300C, as the S8300B does not support "large memory model"
Mitch
AVAYA Certified Specialist
- Thread starter
- #3
Is there a physical difference in the server or is it licensing?
I have a design to upgrade an existing system, and add an ESS. I have one BP that says that I can still use the S8720s and the other says that it must be S8720XL to be re-used. I have had these servers for a year and half. I am not interested in replacing them with S8730s.
gblucas
I have a design to upgrade an existing system, and add an ESS. I have one BP that says that I can still use the S8720s and the other says that it must be S8720XL to be re-used. I have had these servers for a year and half. I am not interested in replacing them with S8730s.
gblucas
AvayaTier3
Technical User
s8720 and s8720XL are the same server hardware config with 1GB of memory. The XL part is part of RFA licensing whether for the main servers or s8720 used as ESS servers.
This is a RTU issue and increases system capacity for CM.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
This is a RTU issue and increases system capacity for CM.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
- Thread starter
- #5
Thanks for both of your replies...
The question then becomes this...
I have 2 S8720 servers, running CM4.0.1, and we have a proposal to upgrade to CM5.1, add a new site on ESS.
Can I re-use the existing S8720 servers if they are not XL licensed or configured? What I would really like to do is re-use the S8720 servers as ESSs in the new site and purchase S8730 servers for the main site. I know that I am quibbling over about $10,000+, but in todays economy, we already are having a hard time selling this, and replacing the servers seems ridiculous...
Thoughts???
gblucas
The question then becomes this...
I have 2 S8720 servers, running CM4.0.1, and we have a proposal to upgrade to CM5.1, add a new site on ESS.
Can I re-use the existing S8720 servers if they are not XL licensed or configured? What I would really like to do is re-use the S8720 servers as ESSs in the new site and purchase S8730 servers for the main site. I know that I am quibbling over about $10,000+, but in todays economy, we already are having a hard time selling this, and replacing the servers seems ridiculous...
Thoughts???
gblucas
AvayaTier3
Technical User
The S8720XL is offered on S8720 servers with a set of increased capacities that are listed in the S8720XL column. Communication Manager 5.0 introduced the S8730 server that supports the same capacities as the S8720XL.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
- Thread starter
- #7
jimbojimbo
Vendor
Yes, you can absolutely use the S8720 servers. They will have to be changed from "standard" to "X-Large" when converted to ESS servers in order to play nice with the S8730 which only supports the X-Large configuration. The note above about the S8300 media servers is correct. They will need to be S8300C servers. The original S8700 and S8710 can not be used as ESS servers behind the S8730 servers so be sure you have S8720s.
Also, 1 more thing to check is to make sure you currently have "DAL2" boards, as CM5 requires them.
login into each S8720's shell, and type:
cat /etc/mdd
you will see a bunch of output lines, one of the first few will say something like "This DAL1 board..." or "This DAL2 board..."
If you currently have DAL1's, you will need to change them out to DAL2's just before the CM5 upgrade. S8720's where shipped with both DAL1's and DAL2's, it depends on what your initial version of CM was, and the timing of when you bought them.
some info for you here:
"The S8720 with hardware duplication will require the DAL2 duplication board when upgraded to CM 5.0. All S8720's with duplication shipped with DAL2s with CM 4.0, but CM 3.1 shipped DAL1s. The customer will need to order 198226 for the DAL2 boards"
Mitch
AVAYA Certified Specialist
login into each S8720's shell, and type:
cat /etc/mdd
you will see a bunch of output lines, one of the first few will say something like "This DAL1 board..." or "This DAL2 board..."
If you currently have DAL1's, you will need to change them out to DAL2's just before the CM5 upgrade. S8720's where shipped with both DAL1's and DAL2's, it depends on what your initial version of CM was, and the timing of when you bought them.
some info for you here:
"The S8720 with hardware duplication will require the DAL2 duplication board when upgraded to CM 5.0. All S8720's with duplication shipped with DAL2s with CM 4.0, but CM 3.1 shipped DAL1s. The customer will need to order 198226 for the DAL2 boards"
Mitch
AVAYA Certified Specialist
error, gave you the wrong command, its "cat /proc/mdd", as seen in this tek-tips thread:
Mitch
Mitch
AVAYA Certified Expert
Mitch
Mitch
AVAYA Certified Expert
- Thread starter
- #11
Mitch and Jimbo,
Thanks for the info...
I know for sure that I have DAL2 boards, it is specifically stated in the order when we upgraded from CM1.3 to 4.0 in October 2007.
Do you have any information on how to convert an 8720 to XL?
All the information that I have so far, is that I am going to need to replace these servers with 8730s. It only makes a difference of 10K on the price, but I am trying to do this as inexpensively as possible.
I am sure that I will regret it down the road, because Avaya will not allow them to be used in the CM6 or CM7 release...
Thanks again...
gblucas
Thanks for the info...
I know for sure that I have DAL2 boards, it is specifically stated in the order when we upgraded from CM1.3 to 4.0 in October 2007.
Do you have any information on how to convert an 8720 to XL?
All the information that I have so far, is that I am going to need to replace these servers with 8730s. It only makes a difference of 10K on the price, but I am trying to do this as inexpensively as possible.
I am sure that I will regret it down the road, because Avaya will not allow them to be used in the CM6 or CM7 release...
Thanks again...
gblucas
Don't think there is any difference between the S8720 and the S8720 XL, per the above Jaymzworld link:
"With CM 4.0, the S8720 was offered in an "XL" configuration to take advantage of increased capacities. The S8720 "standard" and "XL" are the same server and have the same lifecycle. "
when you are in "Configure Server", "Extra Large" memory model gets checked off, that is the only difference I know of. Once you go to the "extra large mm", you CANNOT go back to "standard"
The S8730's only support the "Extra Large" memory model.
You do not need S8730's, unless you have some tremendous amount of traffic, that exceeds the Busy Hour Call Capacity (BHCC) of the S8720/S8720XL, which is highly doubtfull.
Look at the "server lifecycle" link I posted above. They are stating the S8720s will be good until at least CM 6.X
CM 5.2 is launching in April/May, we are no where near CM6 yet.
Mitch
AVAYA Certified Expert
"With CM 4.0, the S8720 was offered in an "XL" configuration to take advantage of increased capacities. The S8720 "standard" and "XL" are the same server and have the same lifecycle. "
when you are in "Configure Server", "Extra Large" memory model gets checked off, that is the only difference I know of. Once you go to the "extra large mm", you CANNOT go back to "standard"
The S8730's only support the "Extra Large" memory model.
You do not need S8730's, unless you have some tremendous amount of traffic, that exceeds the Busy Hour Call Capacity (BHCC) of the S8720/S8720XL, which is highly doubtfull.
Look at the "server lifecycle" link I posted above. They are stating the S8720s will be good until at least CM 6.X
CM 5.2 is launching in April/May, we are no where near CM6 yet.
Mitch
AVAYA Certified Expert
jimbojimbo
Vendor
S8710 may not be used as an ESS server if the main is an S8730 since the S8730 only supports XL mode.
Jimbo
Jimbo
What is the effect of the Large Memory configuration on the standard one?
I just recently upgraded an existing S8720 server with standard memory configuration to CM5.1.2. As of the moment im having funny issues on the license because some features where turned-off even if the RFA records is showing to be turned-on.
Before i upgrade, the Logged-In Advocate Agents was set to 592... when i install the new set of licenses and lic file, it was set to 0. Avaya was telling that "these are troubleshooting license" or "trial version license" thats why when i upgraded the system it was erased because it was not originally purchased in CM5. But the client is telling that they dont remember installing a troubleshooting license.
I asked these questions because the license also affects it.
I just recently upgraded an existing S8720 server with standard memory configuration to CM5.1.2. As of the moment im having funny issues on the license because some features where turned-off even if the RFA records is showing to be turned-on.
Before i upgrade, the Logged-In Advocate Agents was set to 592... when i install the new set of licenses and lic file, it was set to 0. Avaya was telling that "these are troubleshooting license" or "trial version license" thats why when i upgraded the system it was erased because it was not originally purchased in CM5. But the client is telling that they dont remember installing a troubleshooting license.
I asked these questions because the license also affects it.
AvayaTier3
Technical User
Numeric Capacity, Minimum value is 1.
VALUE_ADVOCATE must be less
than or equal to VALUE_LOGGIN.
VALUE_ADVOCATE in the license file is not used unless
FEAT_AGTALLOC or FEAT_LOA is ‘y’.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
VALUE_ADVOCATE must be less
than or equal to VALUE_LOGGIN.
VALUE_ADVOCATE in the license file is not used unless
FEAT_AGTALLOC or FEAT_LOA is ‘y’.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
jimbojimbo
Vendor
Licensing is a sticky issue. You need to obtain proof that you purchased advocate. Depending on how the order was processed you may have previously purchased Advocate but if there was an issue with the order you may have been given a maintenance license to get you through the upgrade. Also you would have to include Advocate upgrade material codes (assuming you upgraded the call center) or Advocate would be removed. You don't necessarily have to upgrade everything. Depending on the value you received with Advocate you may or may not want to spend the money to upgrade the licenses. If you do not you may want to ask about "parking" the licenses.
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