IP500 v1+VMPro+CCR 5.0 upg to 7.0
I hope one of you VMpro wizards has an answer for this one.
I´m trying to route incoming calls so that the caller gets to hear a specific message depending on what DDI he/she calls in on even though its just one callflow in VMpro. I get it to work with PRI where I can get a recording played where the DDI is the same as the foldername where the recording is located ($DDI in the prompt path).
But what does VMpro see as the DDI for a SIP call? Is it possible to get VMpro to recognize a SIP call as DDI "123" instead of "123@sip.abc.com"?
Now, you would make me even more happy if you also could tell me how to get SIP calls to be just a number in CCR also. That would make DDI reports to make more sense.
Thanks!
I hope one of you VMpro wizards has an answer for this one.
I´m trying to route incoming calls so that the caller gets to hear a specific message depending on what DDI he/she calls in on even though its just one callflow in VMpro. I get it to work with PRI where I can get a recording played where the DDI is the same as the foldername where the recording is located ($DDI in the prompt path).
But what does VMpro see as the DDI for a SIP call? Is it possible to get VMpro to recognize a SIP call as DDI "123" instead of "123@sip.abc.com"?
Now, you would make me even more happy if you also could tell me how to get SIP calls to be just a number in CCR also. That would make DDI reports to make more sense.
Thanks!