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What is Analog LOCKOUT? 3

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WrongWayFeldman

IS-IT--Management
Jan 12, 2013
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Can anybody explain the lockout to me?
I was in LD 80 tracing call to a fax server that uses analog 500 ports off of our CS1000M Rel 7.5.
I can see after the call completes, the port will go into lockout state for a short period before it goes idle.
It doesn't do this all the time.
What does this mean?
Is something broke?

Here is what I see from the trace...

.05:27:37 07/01/2016
ACTIVE TN 020 0 11 12

ORIG NONE
TERM TN 020 0 11 12 MARP CUST 0 DN 6751 L500
DIAL DN 6751
MAIN_PM HALFDISC
TALKSLOT NONE
EES_DATA:
NONE
QUEU 128
CALL ID 250 6180

.05:27:45 07/01/2016
LOCKOUT TN 020 0 11 12


.05:28:25 07/01/2016
IDLE TN 020 0 11 12
 
The IVR isn't releasing the call properly. Typically a line disconnect issue. I have used LDTA in CLS before with luck. It basically sends a burst of dial tone to the IVR to release the call. This is why you are seeing the half disconnect. The trunk dropped but the IVR port kept the analog port up for a while. This is a pretty common issue.
 
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