What did i do wrong??

[kmk1492]

First item I"m a Tec. Moved a CICS 5 phones working. I had to lay KSU on a book shelf. no room to mount up right. came back after break and CICS going crazy making clicking noise and Green power light blinking on/off. What did i do wrong to cause it? or is it one of those thing that happens. Customer is T/M.

 

[PERRYPJ]

You were there, so you must have done it. Just kidding I would like to dollar for every time someone came in and asked what I did.
Just bad luck

OLD ROLMEN WORKING ON NORTELS

 

[deadringer22004]

With the green light going on and off, it sounds like the power cord was coming loose. What happend to the programing? Did you loose everything?

 

[norstarboy125]

no real tech would let their ksu lay down on a bookself? Mount a board on the wall build your frame etc. But for real that cics was going to have that problem it sounds like anyway, you were just there when the fun happened.

 

[MarvO1]

It probably got too hot.
The heat sync on the rear of the unit is designed to radiate heat upwards.
Same reason for the spacing requirement in the installation manual. No closer than 5 inches, or 150 mm from ceiling.

MarvO said it

 

[kmk1492]

your right the heat sync was hot, very hot. This customer was sharing an office , their system Comdail was already flat on the bookshelf. Sales people just don't listen to Tec's. Well it cost him a new CICS