WFO Issue

[telklass]

Hi all,

I just start the WFO and found this error,

Application bloked by Java Security_

I cannot manage Agent’s adherence on AVAYA WFO.

Please help me to fix this issue .

THanks !

 

[Firebird Scrambler]

I'm not sure what "WFO" is, but Java has been causing havoc for the Avaya BCM customers when the version went beyond version 8 issue 66. There was a fix for it as in the attachment.

Also make sure that the Java security is set to "High" and not Very High. Finally, make sure that your applications IP address is in the exception list.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin

 

[telklass]

Many thanks !

I will try perform this. Hope it solves the issue.

Thanks !

 

[KCFLHRC]

I had a WTF Issue this morning but got it fixed