Guys,
Can anyone help me out here - my organisation uses Nortel Symposium for its call routing. They are looking at installing a Workforce Management system and I am charged with the job of investigating same. Does anyone know what (if any) WFM systems are compatible with Symposium?
Any help much appreciated.
ammg
Can anyone help me out here - my organisation uses Nortel Symposium for its call routing. They are looking at installing a Workforce Management system and I am charged with the job of investigating same. Does anyone know what (if any) WFM systems are compatible with Symposium?
Any help much appreciated.
ammg