Website viewing issue

[daveinuk]

Hi all.

I have a site at

http://www.naods.org.uk/index1.htm

When I go to it I can see the buttons in my header frame and can navigate around the site freely. However some of my users get the view that I have posted at

http://www.naods.org.uk/problem.htm

Can any of you tell me why this is happening?

Many thanks

David.

 

[BillyRayPreachersSon]

It looks like a caching issue (due to what they are seeing being markedly different from what is actually there now). Get them to clear their browser caches and refresh the page.

Hope this helps,
Dan

[tt]Dan's Page [blue]@[/blue] Code Couch

http://www.codecouch.com/dan/

[/tt]

 

[daveinuk]

Hi. Thanks for the reply. Sorry the screenshots were taken ages ago...but they are still having the same problem. Ill try to get them to take another screen shot.

 

[BillyRayPreachersSon]

That would be good - trying to debug a problem where the content has changed is never easy!



[tt]Dan's Page [blue]@[/blue] Code Couch

http://www.codecouch.com/dan/

[/tt]

 

[BillyRayPreachersSon]

Also - what version of IE are they using? 5? 5.5? 6? Something else? Which OS?

Dan



[tt]Dan's Page [blue]@[/blue] Code Couch

http://www.codecouch.com/dan/

[/tt]

 

[Vragabond]

What is it that bothers you about the screenshot. I notice that the top part is missing, which is always hard to debug in IE, because IE just likes to make things disappear from time to time. But the second problem of overlapping is clear. Your second user uses a "Larger" font while you're using "Medium". Since that block with the photo is for absolutely no intelligent reason positioned absolutely, it hovers over/under the enlarged text. Position that block without the use of absolute positioning and you should be fine.

In troubleshooting your first problem, you might want to ask the person experiencing the problem to return their font to "Medium" and check if the problem persists. If it does, try and see why your flash element could be pushing content to fall out of the frame.

 

[daveinuk]

Thanks for all the help. I have removed the absolute position so that should have sorted the bottom screenshot. However I still have the issue with the top screenshot. They are using IE6 and Firefox but they are just not getting the bottom blue line with the buttons in to click on other areas of the site.

any ideas?

Thanks

david.

 

[ChrisHunt]

You asked about this problem six weeks ago in thread608-1125601 , thread215-1125700 and thread256-1124208 . Why start yet another thread about it? Have you applied any of the answers you've already received?

-- Chris Hunt
Webmaster & Tragedian
Extra Connections Ltd