Web Viewer Not Appearing

[CliveB]

Hi,
Can anyone help me please. I am trying to run a report via the web. I am able to open it via an asp page on machines that have Crystal installed. However, on machines that don't have Crystal, I am being presented with a blank area where the viewer/report should appear. I would expect to be asked if I want to download the appropriate viewer. Can anyone tell me what I may have missed out please. Could it be my installation of Crystal Developer on the web server or should I be catering for this in my asp page?
Any help is greatly appreciated.
Clive

 

[Guest_imported]

If you are using "SmartViewerActiveX" then u must definately have the SmartViewerActiveX.asp file (from samples directory).This file contains the HTML code to instantiate the Smart Viewer ActiveX. The reportname parameter in this file refrences the rptserver.asp file coz' the report pages are actually created by this rptserver.asp file( from the samples directory)
Make sure u have this file. and this location shud be included in the SmartViewer.asp file

CRViewer.ReportName=location.protocol + "//" +location.host + "/????(name of site)/Common/rptserver.asp"

 

[CliveB]

Thanks Jentom22. Very much appreciated. CliveB