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Web Messaging access Reply/ReplyAll greyed-out

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jtc22

Technical User
Dec 23, 2011
89
CA
Hi,

First time to use AAM web messaging and just wondering what else is missing why this option is greyed-out when trying to reply to voice messages. The web messaging access is enabled in the COS.

jtc22
 
If the message is from an unknown or outside caller then it can't send a reply.

That may be it

Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
 
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