Web Ignite - Ring fencing users to see only specific queues etc

[Rich Mckevitt]

Hi - I am running YSE v8 alongside MiVB V8 and was wondering if there is any way users in Web Ignite can have their roles ringfenced so they can only see specific queues/agents/stats?

Cheers

Rich

 

[Joe King]

hi
create a device list from the security list section in YSE ( Q groups and agnets groups only)
assign the device lists to a security role, then assign the security role to the agent