Web Client server issue fix for must enable cookies 12 5 2012

[KenMeans]

FYI if you run into this below is the fix.




Details MM 5.2 Webclient. All versions for all customers are currently being affected Problem Clarification Web Client is not accessible. Error states that your browser must have cookies enabled Cause Issue with the date in the start.asp script Solution Go to “C:\Program Files\Avaya\webmsg\scripts” and open Start.asp in any text editor Search for “function cookiesOn()” Replace the following “document.cookie = 'PERSISTENT=123; expires=Wed, 5 Dec 2012 12:00:00 UTC';” With the following “document.cookie = 'PERSISTENT=123; expires=Fri, 1 Jan 2038 12:00:00 UTC';”

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[crossmark76]

Hi,

We are getting the same error, can you clarify on whcih machine this start.asp script is please as I cannot find it on my XP desktop or the MAS server; the MSS server is unix so I assume the file is not on there given the path.

Many Thanks
Mark

 

[crossmark76]

Sorry being a div, its on the web server.

Thanks