jeanvaljean
Vendor
Our Web Client works in ervery way except for the real time displays. In the RTR settings of the Web Server 4.5 it is set for Multi and Uni cast, and the IP's are default at 230.0.0.1, and .2.
Our CLAN IP's are in the range 10.100.xxx.yyy.
The Symposium Call Center Server 5.0 and the Symposium Web Client Server 4.5 are in the same building across the street; most users are on this side of the street, connected by fiber running under the street, with cisco switches/routers on each end of the fiber.
Question 1: Do the send and receive IP's have to be compantible with the customer's CLAN?? like say 10.100. vs. 230.0. ??
Question 2: We currently use Cisco switches and are moving to Dell products. What do we have to do to enable multicast on the Dell products?
Note that our real time displays on the web client used to work prior to some "network improvements". We're trying to figure what went wrong.
Valjean
Our CLAN IP's are in the range 10.100.xxx.yyy.
The Symposium Call Center Server 5.0 and the Symposium Web Client Server 4.5 are in the same building across the street; most users are on this side of the street, connected by fiber running under the street, with cisco switches/routers on each end of the fiber.
Question 1: Do the send and receive IP's have to be compantible with the customer's CLAN?? like say 10.100. vs. 230.0. ??
Question 2: We currently use Cisco switches and are moving to Dell products. What do we have to do to enable multicast on the Dell products?
Note that our real time displays on the web client used to work prior to some "network improvements". We're trying to figure what went wrong.
Valjean