Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations IamaSherpa on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Web Client 4.5/DN Out Num

Status
Not open for further replies.

johnjacop

Vendor
May 7, 2004
29
US
I have a Web Client 4.5 with SU03, when you go to Real-Time Reporting/Private Displays/Standard agent display/columns and add the field DN Out Num, unless the call is going out a PRI only the Route Access code is shown in the display? The outgoing PRI call displays correctly in the field, DTI and copper do not. Any ideas?
 
Check the supervision on your trunks. Try setting it to NO -- you may not be getting supervision from the CO. Sounds strange, but try it.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top