Web-based Management Tool

[tomcheshire]

Hello,

I'm having difficulty accessing the web based management tool on a lot of my handsets. We do not have a DHCP server so set the IP's manually into the handsets.

I can ping all handsets that I have tested but unable to access the web-based management tool on a large number of them.

For example I can access the tool on handset 5001 (

https://10.144.233.1)

and 5244 (

https://10.144.233.244)

without problems but not handsets 5015 (

https://10.144.233.15),

5016 (

https://10.144.233.16),

5043 (

https://10.144.233.43),

5044 (

https://10.144.233.44)

etc..

The handsets that I can't access are plugged in and working, I'm at a loss!

I thought it might be handsets connected to a specific switch but there seems to be no pattern.

It is causing me issues setting up new 410 entry handsets. Does any body know where to start?

Kind regards,

Tom

 

[tomcheshire]

Fixed!

Siemens response:

1) Please try to restart the phones on which you are unable to aceess the WBM.

2) Please try and default the settings on the IP phones which are not working and try to reconfigure the phones.

3) Please try any other web browser like Mozilla Firefox or upgrade the exsisting one to the latest version.

4) Please try to enter the IP phone address in the following way:

http://10.144.233.1:8085/

Step 4 worked for me