Hi All,
I have a customer, who has recently bought a Cisco Telepresence SX 20 VC, using the Cisco ISDN Link device, to use the BRI ports off the CM.
They had an old Tandberg VC unit which died on them, hence the new CISCO unit.
Anyway they are having some issues with the new unit, which the VC supplier is blaming the CM for. Outbound VC calls appear to work ok, but they can't receive any incoming VC calls. The unit just says "Accept and Merge" serveral times and then drops the call.
The supplier has said that the BRIs need to be configured to Point to Multi-point. I have the ports on the TN556D configured as WCBRI's, but I can't see anywhere on the CM programming that indicated Point to Point or Point to Multi-Point.
So how do I know if my ports will be Point to Point or Point to Multi-Point??
If anybody has a similar VC unit using the BRI's on the CM and you don't mind posting a copy of your config, I'd really appreciate it?
Many Thanks
Glimma.
I have a customer, who has recently bought a Cisco Telepresence SX 20 VC, using the Cisco ISDN Link device, to use the BRI ports off the CM.
They had an old Tandberg VC unit which died on them, hence the new CISCO unit.
Anyway they are having some issues with the new unit, which the VC supplier is blaming the CM for. Outbound VC calls appear to work ok, but they can't receive any incoming VC calls. The unit just says "Accept and Merge" serveral times and then drops the call.
The supplier has said that the BRIs need to be configured to Point to Multi-point. I have the ports on the TN556D configured as WCBRI's, but I can't see anywhere on the CM programming that indicated Point to Point or Point to Multi-Point.
So how do I know if my ports will be Point to Point or Point to Multi-Point??
If anybody has a similar VC unit using the BRI's on the CM and you don't mind posting a copy of your config, I'd really appreciate it?
Many Thanks
Glimma.