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Way to copy Translations from ESS to rebuilt primary

ITHawkDriver

Technical User
Aug 4, 2021
31
US
Long story short, our Avaya Aura 8.1.3 was interrupted violently when someone yanked the power cord from the metal box housing the VMs. It corrupted the translations. I have a ticket with Avaya currently, and they're combing the translations to see if it can be recovered and all our backups are also corrupted. Long story short, can we pull the translations from the ESS to repopulate the CM 8.1.3? I'm new and have never had this happen. And Avaya is taking their sweet time.
 
You can try get .xln file from ESS (/etc/opt/defty) or by standard backup (web page) then restore on new installed CM
 

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