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Watchguard SOHO 6 & Windows Vista Business

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isaacgrover

IS-IT--Management
Jun 13, 2006
54
Good evening from Wisconsin,

I have installed a new Vista Business PC that sits behind a Watchguard SOHO 6 in one of our clients' networks. The Watchguard is the DHCP server, DNS server, and gateway for this network.

The Watchguard correctly hands out its own IP address as the DNS server when clients in this network request DHCP info. This one Windows Vista Business PC refuses to use the Watchguard as its DNS server - all DNS requests for external IPs simply time out. However, hard-coding the upstream provider's DNS servers into the NIC's configuration results in successful DNS resolution for all external IPs.

I have scoured the Watchguard's configuration, and there are no blocks that would prevent this Vista PC from using the Watchguard as its DNS server, and both Windows Firewall and McAfee Internet Security Suite are both disabled entirely. This PC has also been configured to trust all peers in the same subnet.

Hard-coding the upstream provider's DNS servers works, but it's not an ideal situation because I still need to know why this is happening, as this office will slowly be upgrading all PCs to Vista within the next year or so.

Could anyone here share any insight as to why this is happening, and where I could look to resolve it?

Many thanks in advance,


--
Isaac Grover, Owner
Quality Computer Services of River Falls, Wisconsin
Web:
 
I am not familiar with this product, is it compatible with Vista, this link talks about that and IPsec problems?

Vista support for WatchGuard Mobile User VPN client?


Disabling a firewall may not be enough from a testing point of view as some of the settings remain in force, uninstalling may be necessary unless it is only the built-in Windows Firewall. Also some Anti Virus products have hidden firewalling components.

Have you tried using "Safe Mode with Networking" from Vista to see if that can work?
 
Has this particular vista machine been upgraded to SP1?
 
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