Warning0.txt problem in Webshield

[ChrisCW]

Hi,

Users who are sent a virus that is picked up in Webshield MR1a are sent a file called warning0.txt.

I would like to disable this as it confuses the end users - is this possible??

ChrisCW

 

[AVChap]

That's the alert message to the user. The email that was infected had an attachment, which the mail server would be expecting. If WebShield just deleted the attachment, it would be a corrupted mail, so WebShield has to replace it with a .TXT file. I believe you can disable this (please feel free to correct me on this, as I haven't played with WebShield SMTP all that much)

HTH, AVChap
... my $1 worth of advise, 2cents isn't enough due to inflation