We purchased an Nitsuko/NEC DS2000 phone for a client and it didn't work when connected to the system (DOA). As a result, the customer asked us to replace the whole system and we put in a Nortel CICS.
Rather than take responsibility for a refub that obviously wasn't tested PCLiquidaitons is making us pay for return shipping and a restocking fee!
Its one thing if we change our mind about a phone and just send it back. Its quite another if you've got a bad phone to start with.
I won't deal with this company again and I suggest you do not either.
Mike Morrison
Orion-Networks
Rather than take responsibility for a refub that obviously wasn't tested PCLiquidaitons is making us pay for return shipping and a restocking fee!
Its one thing if we change our mind about a phone and just send it back. Its quite another if you've got a bad phone to start with.
I won't deal with this company again and I suggest you do not either.
Mike Morrison
Orion-Networks