I know you can hotline, but i am sure i have been asked this or setup before but cant remember, is there a edlayed hotline, so if i go off hook and dont dial for say 15 seconds then it transfers to a specific destination?
You can do it by using intercept handling.
Program a unique intercept to ring down to where you want it to on an 'invalid' number.
Then set your COS inter-digit timer to what ever delay you want.
Now if the user picks up the handset and doesn't dial, the phone will ring to where ever you want.
Downside is if the user actually dials an invalid number it will also ring down.
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