Wanting to Connect New Office with Old Office

[Guest_imported]

We currently have an 8x24 with old software and a startalk voice mail. We are currently building a new office that is going to have a New Norstar and NAM. I usually do all the programming on our existing system and was wondering what would be the best hardware choice to network the two locations. The old office will keep about 30 extensions and new office is around 100 extensions. I was thinking of upgrading to 0x32 at our existing office and getting a new VM there too. I read in another thread about DTI, what is that? I just want to program main new office to be able to dial ext whatever at the old office like they were part of the new system.

How hard is it to program the two switches to talk to each other?

Also, we are buying two, two way T1 trunks for the new office. I have programmed T1's at a past job where I said channels 1-12 e&m and 13-24 DID. Are these terribly hard to program? I have a cheap boss, who insists I can install it (which I can).

Thanks

 

[executone]

The DTI card is the T1 card that goes in the MICS, but you can only put two DTI cards in MICS cabinet. 6.0 software which should be out soon will let you put three DTI card in.

You can Network two MICS systems with either DTI card or E&M Tie Line cards.

How to Install a T1:

You must have either a Services Cartridge (slot 1) or a 6-port Combo card (slot 2) in order to provide clocking for the T-1. Only one of these is needed, even if you have two DTI cards.
The DTI card should go into Slot 4 first. If you have a second card it would go into Slot 3.
You must disable the card first, program the card for T1. Then re-enable the card.

To Disable / Enable Card:
From Terminals & Sets – Next until you get to
Maintenance – Show
Next until get to Module Status – Show
Show module – Next
KSU (1): Next or State if using (2) cards
KSU (2): State
( ) Ports Busy – Press Disable or Enable
Disable at Once? – Yes

Protocols & Signaling:
Hardware – Show
Show Module – Next
Cards on KSU – Show
Cd1 – KSU:
Change to T-1 – Show
Card Type T-1 – Next
Lines: 001-024 – Next
Protocol: SL1 – Next (Check with your Telco/Carrier for setting)
Type Slave – Next
Bchanseq: Ascend or Descend – Next (Check with your Telco/Carrier for setting)
CO Fail: TIA–547A – Next
IF Levels: ISDN – Next
Framing: ESF – Next (usually ESF, check with your Carrier)
Internal CSU: ON – Next
{Need to have either an external CSU, or turn the internal one on. If customer needs to use some channels for data then they’ll need a CSU/DSU to split off channels before the 0X32. OR to split off data channels after 0X32 they’ll need a Nortel Data Interface (NDI) plus bandwidth allocation key codes}
DSX1 Bld: 000-100
Line Coding: B8ZS (usually B8ZS, check with the Carrier)
ClockSrc: Primary (second card would be secondary)

Re-enable the card in Maintenance now.

Channel Set Up:
From Lines: - Show
Line001:Line001 – Show (you’re entering your channel numbers here. If you’re using straight DID cards, then you’ll begin with ‘line’ 049)
Trunk/Line data – Show
TrunkType: E&M – Next
Line type: Pool A - Next
Dial Mode: Tone – Next
PrimeSet: 221 – Next
Auto privacy: Y – Next
Ans Mode: Auto – Next
Ans with DISA: N – Next
Aux. Ringer: N – Next
Signal: WinkStart – Next
ANI number: N – Next
End of List

Target Lines Programming:
From Lines – Show
Show LN: 145 – Show (target line range from 145-275 non-XC SW, 145-336 XC SW)
Target LN – Next
Private to: (extension number) – Next
Rec’d #: (enter digits Telco is sending) – Next
If Busy: to prime – Next
PrimeSet: 221 change to the extension # - Next
CLID Set: None – Next
Aux. Ringer: N – Next

You need to figure out which method you are using to network and someone in this forum can help you.

Good Luck!!

 

[mroberts]

How to Network two Modular ICS systems together using E&M Lines

Each E&M card handles (2) trunks each. E&M cards cannot go into the KSU. They must go into trunk modules and are only compatible with Modular ICS & Modular 8X24 phone systems.
You’ll need to order however many E&M tie circuits that you need. You will tell Telco who is site A and site B. If you are using a T-1 you will need to tell Telco which channels you want to designate E&M tie circuits. Make sure you tell them that you need Type II 4 pair circuits. Norstar will not do Type 1.

You will need to disable the card, program it to be E&M, then re-enable it.

To Disable / Enable Card:
From Terminals & Sets – Next until you get to
Maintenance – Show
Next until get to Module Status – Show
Show module – Next
KSU (1): Next until get to the correct module – Show
Mod8: ( ) cards – Press Card
Card 1: 0 lines – Press State
( ) Ports Busy – Press Disable / Enable
Disable at once? – Yes

Changing Card Type:
Hardware – Show
Show Module – Next
Cards on KSU – Next until get to the appropriate Module
Mod 08: Trunk Mod – Show
CD1 – Mod8: Loop – Change to E&M then Press Next
Cd2 – Mod8: Loop – Change to E&M then Press Next to change the third card if needed.
Now re-enable the card

In order for site A to dial site B you will need to put all the E&M trunks in a line pool, assign it an access code and give that line pool access to each extension.

Line programming:
Lines – Show
Show Line: (See wiring chart for line designation)
Line049:Line049 – Show
Trunk / Line Data – Show
Trunk Type: E&M
Line Type: Pool C or any other unused pool
Dial mode: Tone
PrimeSet: 221
AutoPrivacy: N
Ans Mode: Auto
Aux Ringer: N
Signal: Wink
Ani number: N
DNIS number:N
Gain: Normal

Assigning Line Pool Access:
Terminals & Sets
Show set: (enter ext#) – Show
Line Access – Show
Line Assignment – Next
LinePool Access – Show
LinePoolA: Y – NEXT
LinePoolC: N – Change to Yes

This must be done each extension you want to be able to dial to the other site.

When callers from one side pick up their handset and dial the access code for the line pool containing the E&M trunks they will hear intercom tone of the other side. They can then dial an extension. In order for the call to ring at the dialed extension you must assign a Target Line to each extension of both sides. The Received digits will be the extension number itself.

Target Lines Programming:
From Lines – Show
Show LN: 145 – Show (target line range from 145-275 non-XC SW, 145-336 XC SW)
Target LN – Next
Private to: (extension number) – Next
Rec’d #: (enter extension #) – Next
If Busy: to prime – Next
PrimeSet: 221 change to the extension # - Next
CLID Set: None – Next
Aux. Ringer: N – Next
End of list
MRoberts
mroberts@americaii.com
If you find a tip helpful, please mark it as such.

 

[Guest_imported]

Thanks so much both of you. That looks easy enough (with the instructions). I guess all we need to do is decide between e&m or T1.

Also, if we use E&M when a call is transfered from switch a to switch b and is return to transfering party does that use two channels? One going and one returning? Can the second location use the NAM's voice from the first/main location?

 

[Roldan]

you cannot put a T1 on an 8X24 without a channel bank, your best bet is the E&M lines talked about in the earlier responses. I'm not sure about your question on the channels when transferring. As far as using the NAM from site A, you can only use it for AA/CCR purposes, if you want people at site B to have voicemail boxes you'll need to have a voicemail at each site.

 

[Arr]

anyone do a 3Com NBX solution yet?

PhM

 

[Roldan]

No, what does that do for you?

 

[executone]

3COM NBX allows you to reuse the Norstar set and gives you IP capability. That is all I know.

 

[lowradiation]

Isn't the 3Com NBX like Norstar's BCM ? - a voice over IP phone system, except it doesn't use Norstar phones like the BCM does. It has it's own proprietary desk phones and computer 'soft'phones.

 

[executone]

I read somewhere that they redesigned it so it can use Norstar phones.

Found it: You now can reuse your phones and replace the cabinet with a 3COM IP PBX.
Unified messaging, CTI, Voice Mail and Browser based programming ( very very simple) and the ability for VOIP. You will also find that the price point is acuatlly cheaper than adding Norstar expansion cabinet.
_________________
Douglas G. Bowersox CITEL Technologies 949-699-4394

http://www.citel.com

Good Luck!!