Hello. I am in uncharted territory when it comes to Lotus Notes so please bear with me.
I do VBA programming in Access but it all pertains to data within that Access database.
In a particular database called WATS, I track every event that happens with company wireless devices. User loses a phone, or cracks the screen, etc. I enter a new event in the Events table in WATS.
I need a way to use that info to populate the fields on a form in Lotus Notes to create an official ticket.
Here is the Notes Form:
Here is the WATS Event Form:
Data that would be inputted in each field:
[bbox]
[/bbox]
I would like to place a Button on the WATS Form that will initiate the process.
Notes is always open on my PC
I envision clicking the button on the Events Form, the Notes form opens with the fields populated and I have to click the [kbd]"Submit Assistance"[/kbd] button.
If there is a way to add a command to submit the request that would be awesome.
Thank you for your help. Have a great day.
I do VBA programming in Access but it all pertains to data within that Access database.
In a particular database called WATS, I track every event that happens with company wireless devices. User loses a phone, or cracks the screen, etc. I enter a new event in the Events table in WATS.
I need a way to use that info to populate the fields on a form in Lotus Notes to create an official ticket.
Here is the Notes Form:
Here is the WATS Event Form:
Data that would be inputted in each field:
[bbox]
Dept = R&D
Phone Extension = 4098
Initiating for someone else = [User] from WATS Event Form
Type of Assistance = Cell Phone/ Blackberry, Phone
Description = [Event] from WATS Form
I would like to place a Button on the WATS Form that will initiate the process.
Notes is always open on my PC
I envision clicking the button on the Events Form, the Notes form opens with the fields populated and I have to click the [kbd]"Submit Assistance"[/kbd] button.
If there is a way to add a command to submit the request that would be awesome.
Thank you for your help. Have a great day.