Want go to VM 1

[WinstonQuick]

thread798-1678073

2616 want go to VM dn 3999 . After 3 rings you can hear it transfer to the operator.
What am i missing in the programing here ?


TN 052 0 06 02
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
MRT
ERL 0
FDN 3999
TGAR 1
LDN 3
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 24
XLST
SCPW
CLS UNR FBA WTA LPR MTD FNA HTA ADD HFA
MWA LMPN RMMD AAD IMD XHD IRD NID OLD VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTA SFA MRD DDV CNID CDCA MSID DAPD BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDD CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
CDMR PRED RECD MCDD T87D SBMD
PKCH CROD ELCD
CPND_LANG ENG
RCO 2
EFD 0
HUNT 3999
EHT 0
LHK 1
PLEV 02
PUID
UPWD
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 3207 0 MARP
CPND
NAME Stacie Mitchem
XPLN 14
DISPLAY_FMT FIRST,LAST
01 SCR 2967 0 MARP
02 MWK 3999
03 TRN
04 AO6
05 DSP
06 CFW 9 92380440
07
08 SSU 0000
09 SCR 3750 0 MARP
CPND
NAME Appt Referrals
XPLN 14
DISPLAY_FMT FIRST,LAST
10 RNP
11 PRK
12 ADL 16
13 ADL 16
14 HOT D 4 3999
15





Nortel/Avaya Tech
NTT Data Services

 

[Firebird Scrambler]

The reason is that..

EFD 0 (Needs to be changed to 3999)
HUNT 3999
EHT 0 (Needs to be changed to 3999)

The easiest way is to do

>LD 11
REQ: CHG
TYPE 2616
TN 052 0 06 02
ECHG YES
ITEM EFD 3999
ITEM EHT 3999
ITEM

I'm guessing that "0" is your attendant and that the setup is currently set so that external call on busy and no answer go to "0".

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin

 

[WINSTONW]

Thank you sir that done the trick , And Thank you for the info for future use

 

[StanleySteamer]

Or you could change CLS to CFTD.
Then EFD and EHT are gone. All calls, external and internal, will follow the FDN and HUNT setting.

 

[WINSTONW]

Thank you as well SS . Was wondering why it did not follow the FDN and Hunt ... Now know