We have an Option 81C in a very large hospitality environment that is not clearing wake up calls from the database as the calls are completed to the rooms.
We have 300-500 wakeup calls per day and everything was working fine until a month or so ago. I cleared all of them from memory a couple of weeks ago and for a few days everything worked the way it should. Then the problem started again.
Basically, the operator can enter a wake up call from the console, and the wake up call is delivered to the room with no problem, but it does not clear from the system. So it makes the same call to the same room again and again until we manually clear it from the GAC.
Anyone run into this before and have a suggestion?
Thank you.
We have 300-500 wakeup calls per day and everything was working fine until a month or so ago. I cleared all of them from memory a couple of weeks ago and for a few days everything worked the way it should. Then the problem started again.
Basically, the operator can enter a wake up call from the console, and the wake up call is delivered to the room with no problem, but it does not clear from the system. So it makes the same call to the same room again and again until we manually clear it from the GAC.
Anyone run into this before and have a suggestion?
Thank you.
