W3828 backup error

[petreco]

We have Arcserve 9.0 (Build 2200)
The Friday full backup fails with following errror.
"W3828 Unable to find this media or blank media
The backup device is HP Ultrim and it is backing up approx 80GB of data.
See Log file:

----------------------------------------------------------------------------------------------------
Information 2006/10/06 17:09:59 Job status changed. (JOBID=2, OLD=HOLD, NEW=READY)
Information 2006/10/06 17:02:17 Job status changed. (JOBID=2, OLD=READY, NEW=HOLD)
Information 2006/10/05 21:53:12 824 Reschedule Backup Job for 06/10/06 at 21:48.
Information 2006/10/05 21:53:12 824 Backup Operation Failed.
Information 2006/10/05 21:53:12 824 \\PETSINMU01\System State
Information 2006/10/05 21:53:12 824 \\PETSINMU01\Registry
Information 2006/10/05 21:53:12 824 \\PETSINMU01\K:
Information 2006/10/05 21:53:12 824 \\PETSINMU01\J:
Information 2006/10/05 21:53:12 824 \\PETSINMU01\I:
Information 2006/10/05 21:53:12 824 \\PETSINMU01\H:
Information 2006/10/05 21:53:12 824 \\PETSINMU01\D:
Information 2006/10/05 21:53:12 824 \\PETSINMU01\C:
Information 2006/10/05 21:53:12 824 Missed Nodes/Volumes:
Information 2006/10/05 21:53:12 824 Total Files backed up.................. 0
Information 2006/10/05 21:53:12 824 Total Directories backed up............ 0
Information 2006/10/05 21:53:12 824 -- Failed and Canceled status.......... 8
Information 2006/10/05 21:53:12 824 -- Complete and Incomplete status...... 0
Information 2006/10/05 21:53:12 824 Total Volumes to be backed up.......... 8
Information 2006/10/05 21:53:12 824 -- Failed and Canceled status.......... 1
Information 2006/10/05 21:53:12 824 -- Complete and Incomplete status...... 0
Information 2006/10/05 21:53:12 824 Total Nodes to be backed up............ 1
Information 2006/10/05 21:53:12 824 Serial No [Seq 0]...................... N/A
Information 2006/10/05 21:53:12 824 Total number of sessions............... 0
Information 2006/10/05 21:53:12 824 Media ID............................... 0000
Information 2006/10/05 21:53:12 824 Media Name............................. N/A
Information 2006/10/05 21:53:12 824 Media Pool............................. SIN_DLY
Information 2006/10/05 21:53:12 824 Device Group........................... GROUP0
Information 2006/10/05 21:53:12 824 *** Backup Summary for Job ID 824 ***
Information 2006/10/05 21:48:42 824 Job will be cancelled in 5 minute(s).
Information 2006/10/05 21:48:12 824 3. <BLANK>
Information 2006/10/05 21:48:12 824 2. F-SIN-TUE-26/09/06 [S/N:1000004,SEQ:1] SIN_DLY
Information 2006/10/05 21:48:12 824 1. F-SIN-TUE-26/09/06 [S/N:1000003,SEQ:1] SIN_DLY
Information 2006/10/05 21:48:12 824 Please mount one of the following media in device group GROUP0:
W3828 2006/10/05 21:48:12 824 Unable to find this media or a blank media. (MEDIA=F-SIN-THU-05/10/06, SEQ=1)
Information 2006/10/05 21:48:11 824 Media in device group GROUP0 is not in the scratch set of pool SIN_DLY.
Information 2006/10/05 21:48:11 824 Start Backup Operation. (QUEUE=1, JOB=2)
Information

 

[davidmichel]

Check to see if there is a tape listed as blank in GROUP0 or if there are any tapes in the Scratch set in that Group.