W32.Swen.A@mm Virus in Outlook emails

[jfguerra]

I am not sure this is the right forum but I thought I'd start here.

I have XP Professional (with every latest patch from Microsoft) and I run Outlook 2002 (also with all the appropriate patches). Starting around September 19, I have been flooded with emails every day with bogus messages about "Latest Net Upgrade", "New Internet Pack", "New Microsoft Critical Upgrade", etc. They all seem to be infected with the W32.Swen.A@mm virus. My cable company (Time Warner Roadrunner) has managed to strip the cirus from some of them and my Norton Antivirus has been cathching any others that get through and quarantining the viruses. The problem is that the volume keeps increasing every day.

I have created new email rules which move the vast majority of these emails into a separate folder but it's becoming very annoying.

Does anyone know of anything I can do? I have called my cable company but they have been of ZERO help (so much for Time Warner's award winning customer service...they haven't even answered my emails).

Thanks!

 

[enkie]

Well, I suggest you look for an ISP with a better Antivirus product in their mail server. In our case, my company uses ScanMail to sort out these worm emails.

 

[smah]

Chances are that it's someone you know that's infected. The best that you can do is tell everyone that you know about the details of this worm - including tools to remove it and the MS Security patch that will prevent re-infection - see

http://vil.nai.com/vil/content/v_100662.htm

In addition, you may want to point them to some free online scanners faq760-3862. Chances are that the person infected won't believe that he/she is infected just on your say-so and won't persue it unless you point them to some free tools to try.

 

[theboyhope]

You could take a look at the headers too and see what server these mails are coming from.