W32.HLLP.Kindal@mm removal

[emetic]

i have been trying to get rid of this virus for quite along time and am still stuck can anyone help me

i have used norton, Hijack this and have searched and deleted mnany infected files on recomendation form the extremmelly help ful steamwiz but the virus still prevails

i have turned off my system restore

nad edited my registry approproiatelly but my computer still has one location in one location which is

W32.HLLP.Kindal@mm in the systask32l.exe file

many of the location and registry edits symantecs advises i could not actually find as the keys were easy to locate but the specified vlaues for registry editing delting did not appear to be there

thanks for everyones time

please help i want this virus out!!!!

 

[smah]

You should be able to just delete the systask32l.exe file. More info here

http://vil.nai.com/vil/content/v_100207.htm

 

[emetic]

hey thanks for your help i know i should be able too but my computer wont find that file if i do a search for it so how can i delete it other wise, and i only have norton antivirus

?

 

[smah]

The file should be in the Windows directory. Where does norton say this is found?

 

[emetic]

norton say it is in C:\WINDOWS\systask321.exe

im trying to find it using search files now

is this the correct way to do it

and why could it not be finding it?

 

[emetic]

i jst ran another search just in window and it did not even find the file or folder ( that is what it is isnt it)

how can i make it find it

?

 

[smah]

Is your search including hidden and sytem files?

Even if search isn't working for whatever reason, just use Windows Explorer to navigate to the file C:\Windows\systask321.exe and delete it.

 

[emetic]

i have made it include both of these types and alos tried to naivigate to it within windows myself, which i gather is oin alpahbetical order however it never appears as a search or within windows and just does not appear to ne there however norton aloways findin this one residual file

what is goin on

cheers for your help

 

[diogenes10]

FAQ760-3862 lists a number of on-line virus scanners.
Maybe one of these would help in the removal process.

 

[emetic]

the pronlem is not so much the finding the virus it the getting rid of the identified virus as it does not appear to be there in location norton specifies ill try though thank for the help

any more suggestions are welsome

 

[diogenes10]

Ive used an online scan a couple of times, but have never had a virus identified so I dont know how they work at that point. My thought was that if they identify a virus file, then maybe they have a procedure to get rid of it.
Since you cant find the file with normal search methods, I thought maybe using another virus scanner to find and remove it would be a possible alternative.
There are two scanners on the list that smah indicated are for individual files rather than complete directories-so I was thinking if I was in your situation, one of those particularly might be worth a try.